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Store Policies

Everything you need to know about our coastal home decor products

Product Information

All of our items are handcrafted and handpainted. We used reclaimed wood and upcycled materials as often as possible. Our shells are collected by us, or close family and friends along the east coast and further travels. Each one of our pieces has a unique story to tell, and we'd love to share it with you if you ask!

Returns & Refunds

We are a small family business, that puts a lot of time and love into each piece that we make.

 

We stand by our promise of creating high quality goods, and will offer an exchange or a refund for any merchandise that arrives broken, defective, or that does not meet the design brief agreed upon with the customer. 

However, due to the nature of our products, which are all custom made to order, we cannot accept returns for custom orders that do not meet this criteria. We are always happy to discuss return, exchange and refund questions with our customers directly. 

Product Pick-Ups

Items can be picked up at some of our stores, including:

 

Home by Kristen in Ambler, PA

71 E Butler Ave, Ambler, PA 19002

Open Wednesday, Thursday, Sunday 11-5

& Friday and Saturday 11-7​

 

Makers off Main in Doylestown, PA

38 E State St, Doylestown, PA 18901

Open Tuesday - Sunday 11-5

We will contact you when your item is ready for pick-up in the store of your choice. The item will be held behind the register with your name on it. Depending on your order, you can choose to pay online or directly at the store when picking-up.

Shipping

All of our items are handcrafted and handpainted. We used reclaimed wood and upcycled materials as often as possible. Our shells are collected by us, or close family and friends along the east coast and further travels. Each one of our pieces has a unique story to tell, and we'd love to share it with you if you ask!